Broker-friendly Insurers – An E-Survey


Dear Members,

Subject: Broker-friendly Insurers – An E-Survey

IBAI is conducting a survey of all broker members to rate insurers on various parameters relevant for policyholders. The survey will collect your feedback on insurers’ orientation towards brokers, claim and grievance handling, quality of policy placement and domain expertise.

The survey results will be combined with quantitative information from public disclosures to identify the best insurers across parameters. We request each and every broker member to participate in the Survey and share the feedback. Please note only one representative from a particular broking firm should undertake the survey.

These results will be shared at the IBAI Annual Conference on January 24th at Hyderabad. We believe this effort will help insurers identify where they stand vis-a-vis policyholders and brokers and help orient them better to our needs. IBAI would like to thank Mr Kapil Mehta, Director IBAI and other board members who supported him in this initiative.

The survey covers only General and Health insurers. It will take you less than 5 minutes to complete. Please click on this link to access the survey . Your specific feedback will be confidential. Your participation is necessary to make this a success.


Sanjay Kedia

President, IBAI

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