• Insurance Brokers Association of India


Privacy Policy

Thank you for visiting our website at training.ibai.org ("INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website"). “We” / “INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI)” refers to INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) (This Privacy Policy shall be referred and read as an integral part of the Terms of Use of the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website.) Your privacy is important to us, and this Policy will explain how we collect and use information that personally identifies you ("personal information") as well as non-personal information about your interaction with the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website. Protecting your privacy and ensuring that your personal information is held securely is very important to INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI). We want you to be confident that we are looking after your interests and that is why we have set out our information practices in this Privacy Policy.

1. This privacy policy applies only to the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website. The text and graphic links on the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website linking to third party social media sites and information and service providers that may also collect information from you. In addition, some of the pages on the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website may lead to co-branded web pages that are hosted and served by third-parties. In each of the said cases, we have no control over the privacy policy of any third-party company, so please examine their privacy policy prior to submitting any personal information.

2. In general you can visit INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI)’s Website on the Internet without telling us who you are or providing personal information. Such use does not result in any personally identifiable data being collected or stored. We may however collect information about you when you visit INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website, use our services, or view our online advertisements. Having said that, unless you submit personal information about yourself by filing in any form on the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website or by sending us an e-mail, we are not obliged to maintain any other personal information as a result of your access and usage of this INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website.

3. The information which we collect and store during normal use of the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website may be used to monitor use thereof and to help further development of our products and services.

4. We do not share your personal information with third parties, unless we need to share your personal information to provide the product or service you have requested and we have asked for and obtained your explicit consent. The foregoing notwithstanding, if (1) disclosure was required by law, rule or regulation or was in response to a valid order of a court or authorized agency of government or other legal process and/or; (2) When we find your action on the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website violates the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) terms and condition or any of your usage guidelines for specific products or services.

5. This Privacy Policy will apply when you use the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website to discover more information about INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) and its products. This Privacy Policy is applicable to data collected by INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI)

6. By submitting your personal information through this INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website, you shall be consenting to it being processed in the manner described by INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Group affiliates. If you have submitted personal information through this INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website and wish us to cease using it for the purposes submitted, please contact us. At any time, if you are concerned that the information we hold about you is incorrect, please do not hesitate to contact us to correct such information.

7. We are strongly committed to the protection of your privacy online and accordingly, we take security measures in relation to the information and personal data that is contained at our facilities and restrict access to the INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) Website, buildings, computer rooms, office desk, technology areas, equipment and other facilities where unauthorised access by people could compromise our security.

8. We also take appropriate technical and organizational measures to protect the personal information provided to us by you against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. We also take further measures to comply with the relevant statement regarding what we can do with personal information we obtain from you.

9. We endeavour to detect and investigate every breach of security by having relevant controls in place which should alert us to a breach of security. We may also use encryption technology from time to time to assist in protecting any information or data which you submit. Having said that, we cannot and do not guarantee the security of any personal information or data you disclose online, having regard to the nature of the Internet. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation.

About IBAI

INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI) (I.B.A.I.) was incorporated as a Company under Section 25 of the Companies Act, 1956 vide Certificate of Incorporation No. U 67120 MH 2001 NPL 132860 dated 25th July 2001. IBAI has a Memorandum of Association as well as an Articles of Association, as required under the Companies Act, 1956. IBAI is run by a Board of Directors who are elected by the members.

Corporate Office

INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI)
Mahalaxmi Industrial Estate, Unit No 319, David S Barretto Rd, Gandhi Nagar, Lower Parel, Mumbai, Maharashtra 400013

Major Links

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Terms & Conditions | Made with By Enirmaan
Disclamer : Disputes do arises under the insurance policies either due to repudiation of claims or payment of claim amount not as per the claim bill filed. To resolve these issues, many options are available to the policyholders as under: Complaint may be filed with the Insurer – Integrated Grievance management System (IGMS) – File a Complaint with Ombudsman – File a legal case under Consumer protection Act 1986 1 . Complaint may be filed with the Insurer: Approach the Grievance Redressal Officer of its branch or any other office that you deal with. -Give your complaint in writing along with the necessary support documents – Take a written acknowledgement of your complaint with the date. The insurance company should deal with your complaint within 15 days. – If that does not happen or if you are unhappy with their solution you can: Approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDA: Call Toll Free Number 155255 (or) 1800 4254 732 or Send an e-mail to [email protected] 2. Integrated Grievance management System (IGMS) – Make use of the Integrated Grievance Management System – Register and monitor your complaint at https://igms.irda.gov.in/ or compliant form may also be to IRDAI at Hyderabad – TAT for resolving the complaints is 3 days to 6 months in life insurance and 3 days to 30 days in General Insurance. 3. File a Complaint with Ombudsman Any individual (not any business entity) and claim amount not exceeding Rs 30 lakhs including interest may file a complaint in the prescribed form an Insurance Ombudsman in the respective State of the Policyholder. The decision of the Insurance Ombudsman is binding on the Insurer while the Policyholder has the option to file a complaint under Consumer Protection Act 1986. There is no fee to file a complaint application. The time limit of decision is 30 days from the date of filing the complaint. The legal Advisor is not permitted to present at the time of hearing. 4. File a legal case under Consumer protection Act 1986: Any Individual or Business Entity can file a complaint with the following consumer courts: District Forum if the premium amount ,in particular policy, is not more than Rs 100 lakhs – State Commission if the premium amount, in particular policy, is more than 100 lakhs but nor more than 1000 lakhs – National Commission, if the premium amount , in particular policy, is more than Rs 1000 lakhs. – Though there is no Stamp duty to file a complaint but nominal amount of Court fees is to be deposited while filing a complaint. The appeal can be filed with the State Commission for the decision of the District forum and National Commission for the decision of the State Commission. The appeal against the decision of the National Commission lies with the Hon’ble Supreme Court.