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IT Vendor for support to members on filing BAP Returns.

ADMIN / Latest Updates December 20, 2021 / LATEST UPDATES

To,

All IBAI Members,

Dear Members,

IBAI is commencing a new service which will benefit most of its Members , this service will enable them to file their BAP Returns on time.

As all of you are aware that BAP Returns have to be filed at regular intervals viz (Quarterly, Half Yearly and Annually )

The Quarterly filing dates are from 1st to 15th of the month following the end of each Quarter (March, June, September and December)

We have engaged an IT company named SOLUTION INFINITE NETWORKS LLP whose services will be available to all our broker members every quarter from 6th to 20th of the month.

This assistance will be available from 8th July to 23rd July for Quarter 1 Returns and then from 7th Oct to 22nd Oct for Quarter 2 Returns and so on.

The resource will be available from 10 am to 6 pm from Monday to Saturday except Public holidays at the Help Desk Number 9004349299

Members facing problems / issues with the system or any trouble shooting issues can call at above Help Desk Number (viz 9004349299) and take assistance from this resource.

If required the resource will take your PC on remote and try to help you to resolve the issue.

The resource will not be able to help or comment on the Data part as he is just there for Hardware and Software issue.

We will try and get him engaged with IRDAIs BAP Vendor Company to have better understanding of the BAP system during the course of time

Disclaimer : This service is purely in the interest of assisting our Members (on hardware and software issues) and to facilitate them to file their BAP returns and it nowhere guarantees filing of returns on time as prescribed by IRDAI.

If your problem still persists / remains unresolved you need to approach the BAP Help Desk team at IRDAI and raise tickets accordingly in prescribed time frame.

Regards,
Vijay Rampal
Director & Hon. Secretary

IT Vendor for support to members on filing BAP Returns.

About IBAI

Insurance Brokers Association of India (IBAI) was incorporated as a Company under Section 25 of the Companies Act, 1956 vide Certificate of Incorporation No. U 67120 MH 2001 NPL 132860 dated 25th July 2001. IBAI has a Memorandum of Association as well as an Articles of Association, as required under the Companies Act, 1956. IBAI is run by a Board of Directors who are elected by the members.

Corporate Office

INSURANCE BROKERS ASSOCIATION OF INDIA ( IBAI)

Mahalaxmi Industrial Estate , Unit No 319, David S Barretto Rd, Gandhi Nagar, Lower Parel, Mumbai, Maharashtra 400013

Disclamer : Disputes do arises under the insurance policies either due to repudiation of claims or payment of claim amount not as per the claim bill filed. To resolve these issues, many options are available to the policyholders as under: Complaint may be filed with the Insurer – Integrated Grievance management System (IGMS) – File a Complaint with Ombudsman – File a legal case under Consumer protection Act 1986 1 . Complaint may be filed with the Insurer: Approach the Grievance Redressal Officer of its branch or any other office that you deal with. -Give your complaint in writing along with the necessary support documents – Take a written acknowledgement of your complaint with the date. The insurance company should deal with your complaint within 15 days. – If that does not happen or if you are unhappy with their solution you can: Approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDA: Call Toll Free Number 155255 (or) 1800 4254 732 or Send an e-mail to [email protected] 2. Integrated Grievance management System (IGMS) – Make use of the Integrated Grievance Management System – Register and monitor your complaint at https://igms.irda.gov.in/ or compliant form may also be to IRDAI at Hyderabad – TAT for resolving the complaints is 3 days to 6 months in life insurance and 3 days to 30 days in General Insurance. 3. File a Complaint with Ombudsman Any individual (not any business entity) and claim amount not exceeding Rs 30 lakhs including interest may file a complaint in the prescribed form an Insurance Ombudsman in the respective State of the Policyholder. The decision of the Insurance Ombudsman is binding on the Insurer while the Policyholder has the option to file a complaint under Consumer Protection Act 1986. There is no fee to file a complaint application. The time limit of decision is 30 days from the date of filing the complaint. The legal Advisor is not permitted to present at the time of hearing. 4. File a legal case under Consumer protection Act 1986: Any Individual or Business Entity can file a complaint with the following consumer courts: District Forum if the premium amount ,in particular policy, is not more than Rs 100 lakhs – State Commission if the premium amount, in particular policy, is more than 100 lakhs but nor more than 1000 lakhs – National Commission, if the premium amount , in particular policy, is more than Rs 1000 lakhs. – Though there is no Stamp duty to file a complaint but nominal amount of Court fees is to be deposited while filing a complaint. The appeal can be filed with the State Commission for the decision of the District forum and National Commission for the decision of the State Commission. The appeal against the decision of the National Commission lies with the Hon’ble Supreme Court.